PIPEDA-Compliant Privacy Policy
Sunny Telehealth Clinic
Last Updated: May 15, 2025
Scope of this Policy
This Privacy Policy applies to all personal information collected through our website sunnytelehealth.ca and in the course of providing virtual healthcare services.
What Information We Collect
We may collect the following types of personal information:
– Full name
– Contact information (email, phone number, mailing address)
– Health-related information (when submitted through secure forms)
– IP address and device/browser data
– Appointment details and service preferences
How We Use Your Information
We use your personal information for the following purposes:
– To schedule appointments and deliver virtual healthcare services
– To communicate with you about your care
– To improve our website and user experience
– To comply with legal and regulatory obligations
– To safeguard against fraud or unauthorized access
Consent
By using our website or submitting your information, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
Disclosure of Information
We do not sell or rent your personal information. We may share your information:
– With healthcare professionals within Sunny Telehealth Clinic involved in your care
– With third-party service providers under strict confidentiality agreements
– When required by law or court order
Data Security and Storage
We use industry-standard safeguards to protect personal data, including:
– SSL encryption
– Multi-factor authentication
– Secure servers located in Canada (unless otherwise notified and consented)
We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law.
Your Rights
Under PIPEDA, you have the right to:
– Access your personal information
– Request corrections to your information
– Withdraw consent for certain uses
– File a complaint with the Office of the Privacy Commissioner of Canada
To exercise your rights, please contact us at:
Email: info@sunnytelehealth.ca
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance user experience and collect anonymous usage data. You may disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any information.
Policy Updates
We reserve the right to update this policy from time to time. Changes will be posted on our website with the updated effective date.
Questions or Concerns?
If you have any questions about our privacy practices, please contact our Privacy Officer using the details provided above.
